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Customer Care Executive (Customer Service Representative)
Our company ‘Edurar’, a smart online & offline business solution that provides an extensive range of business and marketing consultancy services is looking for experienced & talented ‘Customer Care Executive’.
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
1.Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2.Opens customer accounts by recording account information.
3.Maintains customer records by updating account information.
4.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5.Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Job Ref. : JB3436410
Job Location : JLT, Dubai
Company Industry : Advertising
Company Type : Employer (Private Sector)
Job Role : Customer Care Executive
Employment Status : Full Time
Employment Type : Employee
Monthly Salary Range : Unspecified
Number of Vacancies : 1
Career Level : Mid Career
Years of Experience : Min - 2 Max - 5
Residence Location : Dubai, UAE
Gender : Male/Female
Nationality : Any
Degree : Unspecified
How to apply:
Interested applicant can fill the form shown below or may send their CV through email at firstname.lastname@example.org with ‘Customer Care Executive’ in the subject in your email.