You must be able to efficiently respond to any online or telephone queries in a calm and friendly manner.

The Sales Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.

You must also be able to work closely with the Sales team to assess the progress of the department and identify the shortcomings and propose improvements

The Sales Coordinator may also be required to produce reports on progress within the department and outline any developed strategies to improve.

Coordinate with the sales team by managing schedules, filing important documents and communicating relevant information

Prepares and follows up on any sales quotation made for clients, negotiate on the terms with the client

Ensure the adequacy of sales-related equipment or material

Respond to complaints from customers and give after-sales support when requested

Store and sort financial and non-financial data in electronic form and present reports

Handle the processing of all orders with accuracy and timeliness

Inform clients of unforeseen delays or problems

Assist in the preparation and organizing of promotional material or events

Ensure adherence to laws and policies