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Front Office Associate
Category
:
Customer Services/ Call Centre
Skill Set
:
communication,convincing skills,customer retention,customer satisfaction,management
Company Name
:
Citymax Hotels
Career Level
:
Mid - Level
Employment Type
:
Full Time
Min Work Experience
:
2 - 5 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE Labor Law
Description
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned

Skills
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Citymax Hotels offers outstanding comfort and facilities of the highest standards while providing extraordinary value for money.

Citymax hotels are now open in Al Barsha, Bur Dubai and Sharjah. The hotels are strategically located in prime business and shopping districts and have a range of dining facilities. The Al Barsha and Bur Dubai properties are also in close proximity to Dubai Metro to offer maximum convenience to customers. All rooms have Internet connections, 32" LCD televisions, power showers, in-room refrigerators, lockers, a hospitality tray and luxurious beds for exceptional comfort.
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