UPDATE SEARCH
Share with friends
Customer Service Assistant
|
Category
|
: |
Customer Services/ Call Centre
|
|
Skill Set
|
: |
communication,convincing skills,customer retention,customer satisfaction
|
|
Company Name
|
: |
Manpower Middle East
|
|
Career Level
|
: |
Mid - Level
|
|
Employment Type
|
: |
Full Time
|
|
Min Work Experience
|
: |
2 - 5 Years
|
|
Min Educational Level
|
: |
Bachelors Degree
|
|
Monthly Salary
|
: |
Unspecified
|
|
Benefits
|
: |
As per UAE Labor Law
|
Description
Role : Customer Service Assistant
This is a contract role under Manpower ME.
12 months renewable contract.
Responsibilities:
- Provide customer service to the client’s requirement
- Follow up with various parties to get the tasks completed on time.
- Perform special projects to support the business as required
- Resolve product or service problems by clarifying the customer''s complaint
- Determining the cause of the problem
- Selecting and explaining the best solution to solve the problem
- Expediting correction or adjustment; following up to ensure resolution
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Minimum requirements:
- Fluent English speaking - reading and writing is a must
- Quick learner, Accountable and detail oriented
- Strong ability to identify and resolve issues
- Minimum length of service in FMCG operations: 3 years
- Excellent Proficiency with Microsoft office
- Should be immediately available
- Finance background is preferable
Main Skills
Role : Customer Service Assistant This is a contract role under Manpower ME. 12 months renewable contract. Responsibilities: - Provide exceptional customer service to the client’s requirement - Follow up with various parties to get the tasks completed on time. - Perform special projects to support the business as required - Resolve product or service problems by clarifying the customer''s complaint - Determining the cause of the problem - Selecting and explaining the best solution to solve the problem - Expediting correction or adjustment; following up to ensure resolution - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools Minimum requirements: - Fluent English speaking, reading and writing is a must - Quick learner, Accountable and detail oriented - Strong ability to identify and resolve issues - Minimum length of service in FMCG operations: 3 years - Excellent Proficiency with Microsoft office - Should be immediately available - Finance background is preferable
This is a contract role under Manpower ME.
12 months renewable contract.
Responsibilities:
- Provide customer service to the client’s requirement
- Follow up with various parties to get the tasks completed on time.
- Perform special projects to support the business as required
- Resolve product or service problems by clarifying the customer''s complaint
- Determining the cause of the problem
- Selecting and explaining the best solution to solve the problem
- Expediting correction or adjustment; following up to ensure resolution
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Minimum requirements:
- Fluent English speaking - reading and writing is a must
- Quick learner, Accountable and detail oriented
- Strong ability to identify and resolve issues
- Minimum length of service in FMCG operations: 3 years
- Excellent Proficiency with Microsoft office
- Should be immediately available
- Finance background is preferable
Main Skills
Role : Customer Service Assistant This is a contract role under Manpower ME. 12 months renewable contract. Responsibilities: - Provide exceptional customer service to the client’s requirement - Follow up with various parties to get the tasks completed on time. - Perform special projects to support the business as required - Resolve product or service problems by clarifying the customer''s complaint - Determining the cause of the problem - Selecting and explaining the best solution to solve the problem - Expediting correction or adjustment; following up to ensure resolution - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools Minimum requirements: - Fluent English speaking, reading and writing is a must - Quick learner, Accountable and detail oriented - Strong ability to identify and resolve issues - Minimum length of service in FMCG operations: 3 years - Excellent Proficiency with Microsoft office - Should be immediately available - Finance background is preferable
