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IT Account Manager
Category
:
Information Technology
Career Level
:
Senior
Employment Type
:
Full Time
Min Work Experience
:
5 - 10 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
8,000 - 11,999
Benefits
:
As per UAE labor Law
Description
Responsibilities

-Operate as the lead point of contact for any and all matters specific to customer account management
-Build and maintain strong, long-lasting customer relationships
-Negotiate contracts and close agreements to maximize profit
-Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
-Ensure the timely and successful delivery of our solutions according to customer needs and objectives
-Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
-Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
-Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
-Prepare reports on account status
-Assist with high severity requests or issue escalations as needed
- Meetings with customers across the UAE
- Project planing and all related documentations (MS. Project is a must )
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