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Senior Sales Admin
Skill Set
Communication,Decision making,Goal oriented,Marketing skills,Organizational skills
Company Name
Al Barari Group & Zaya
Career Level
Mid - Level
Employment Type
Full Time
Min Work Experience
2 - 5 Years
Min Educational Level
Bachelors Degree
Monthly Salary
As per UAE Labor Law
As a Senior Sales Admin your primary role is to support both the Client and the sales team. Sales Admin staff will be directly involved with customers as and when required. You will be responsible for resolving issues arising with customers and staff where conflict may occur, or advice may be required.

Responsibilities and Duties
· Prepares reservation forms, contracts, receipts, addendums, agency agreement and NOC with real estate.
· Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.
· Provide outstanding customer service to improve customer satisfaction and relationship.
· Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
· Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions, etc.
· Relay information of complaints to the supervisor.
· Develop knowledge about each customer’s business model and requirements.
· Maintain competent understanding of company’s products, their functions and alternatives.
· Coordinate, analyze and improve customer service functions to meet company goals.
· Maintain database of customer sales order and invoicing records.
· Assist in marketing activities and inventory control maintenance.

Qualifications and Skills
At least 3-5 years’ related experience.
Excellent oral and written communication skills.
Ability to work independently and as part of a team; ability develop/sustain cooperative working relationships with clients, tenants and internal staff.
Ability to allocate time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands, competing priorities and adapt to new ideas and constant changes;
ability to use initiative and self-managing skills to work independently with minimal direction and respond effectively.
Intermediate knowledge of Microsoft Word, Power Point and Excel;
Candidate who have obtained a degree or diploma in business administration will have an advantage.
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