Customer Service Executive Job Opening. Currently we are looking for Customer Service Executive for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :
• Use company approved sales and service techniques when determining customer needs
• Offer optional products to meet customer wants and needs.
• Prepare all rental and return documents accurately and completely.
• Qualify each customer using our company rental requirement guidelines.
• Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
• Ensure that the return date and time on the rental agreement is accurate.
• Review all charges at the time of vehicle return.
• Prepare the Rental Agreement Folder with all required information.
• Answer the phones to assist customers in a friendly, helpful and prompt manner.
• Assist customers by effectively resolving all customer service issues.
• Prepare daily key reports and car requirements for the locations in coordination with fleet coordinator
• Ensure petty cash claims and fuel slips are regularly maintained and submitted.
• Regular follow ups on over dues and ensure that the outstanding amount has been conveyed to the customer and charged.

Job Requirements and Qualifications :
• Accounting back ground/Accountancy graduate
• Good communication skills
• Excellent customer service skills
• Attested Education Certificate.