Handling incoming sales and service inquiries primarily, but not limited to chat functionality.
Provides customer service with the objective of identifying sales opportunities through needs assessment and consultative selling while matching Wells Fargo products/services to customer need.
Desired Qualifications

Ability to effectively listen and elicit information
Strong problem solving skills
Strong organizational, multi tasking, and prioritizing skills
Strong virtual communication skills
Excellent verbal, written, and interpersonal communication skills
Virtual interaction experience
Sales and referral skills
Financial services experience
Knowledge and understanding of financial products and services
Intermediate Microsoft Office skills
Ability to troubleshoot common computer problems
Ability to navigate multiple computer systems, applications, and utilize search tools to find information