Responsibility, in conjunction with the Account Manager, for the achievement of sales targets by visiting potential companies in the market.
Responsible for the maintenance of outstanding customer service at the fleet account counter.
Ensure all fleet account customer received faster service as per standards set by Account Manager.
Handles all customer complaints, in his shift, in a professional and courteous manner.
Responsible to achieve targeted customer satisfaction index score & Mystery shopper score at the site.
Makes sure fleet companies do not overcrowd the test-bays or the waiting hall and monitors the fleet counter staff’s performance on a regular basis.
Explore business opportunities and generate PR in conjunction with Account Manager.
Analysis and Consolidation of all Tasjeel select card/debit card account details from sales representatives and forward to HO for card processing.
Keep a track for all the select account document that received through his sales team.
Development and maintenance of Sales team rosters, time sheets and personnel records as required by Account Manager.
Analysis and Generation of daily Sales statements and cash covers for collection.
Consolidation, analysis and reporting of daily collected fees report for his shift.
Inter-site visits and visits to Tasjeel Head Office for weekly meetings and QMS meetings
Analyze the Monthly Sales and Income Report from HO.
Monitor all expenses relating to fleet counters operations to ensure these remain within Budget limits.
Responsible for the supervision and guidance to all sales representative staff to ensure that outstanding levels of customer service are maintained at all times.
Sets realistic individual and group performance targets and monitors achievement.
Provides on the job guidance and training to existing staff to ensure corporate standards are maintained.

Skills
Should have a Bachelors in Mechanical/Automobile Engineering
Having a minimum of 2 -4 years experience in a similar position.
Excellent communication skills in written and spoken Arabic and English.
Fully IT Literate

Job Details
Job Location Dubai, United Arab Emirates
Company Industry Sales
Company Type Employer (Public Sector)
Job Role Sales
Employment Type Full Time Employee
Monthly Salary Range Unspecified
Number of Vacancies Unspecified
Job Ref. JB3795833

Preferred Candidate
Career Level Mid Career
Years of Experience Min: 2 Max: 4
Gender Male
Degree Bachelor''s degree / higher diploma