The Learning & Development Consultant will diagnose learning needs, identify appropriate solutions and develop strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders. This role will report to the Leadership Development & Divisional Manager and will be based out of our offices at Umm Ramool, Dubai.

Key Accountabilities:
Training initiatives:
• Design, develop, implement & assess training initiatives to ensure content is up to date and reflects best practice
• Ensure that content is up to date with group practices and processes in order to ensure alignment
• Research and propose blended training solutions
• Assess career pathways in line with development and recommend individuals identified with high potential
• Drive Emiratisation development pathways and traineeships
• Engage when required with external consultants and specialists
• Deliver the core curriculum, training calendar and customised programs as scheduled• Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts

Business solutions:
• Where required consult, recommend, design interventions and execute business solutions
• Ensure adherence to industry and government regulatory standards
• Identify and improve operational systems & processes
• Research and formally recommend best practice or international standards that drive AFTC vision
• Ensure delivery metrics are adhered to

Consulting:
• Identify Learning and Development needs within the group for specific business units
• Manage internal & external customer expectations especially in regards to assessment practices & reporting
• Consult with businesses to provide solutions and options, measuring customer satisfaction
• Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes)
• Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations

Communication:
• Communicate recommended solutions to the business in order to gain buy-in and approval
• Ensure all Al Futtaim Group businesses and key stakeholders are aware of the Al Futtaim Training Centre (AFTC) products & Services
• Utilise tools and resources that will discover training needs or assess capability standards
• Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects

Reports:
• Maintain systems for collating and reporting on Development performance
• Manage & Analyse the Learning & Development performance
• Collate and report AFTC performance metrics
• Ensure key stakeholders in the business have up to date reports
• Providing Trainer delivery days and feedback data

Projects
• Manage projects to meet key objectives
• As required, lead or partner AFTC, Group HR or business specific projects• Ensuring project KPI''s are met and exceeded

Skills
Requirements
• A bachelors degree and/or relevant Training certificates
• Curriculum design experience
• Advanced knowledge of Competency standards
• A wide range of assessment design and delivery knowledge
• Program facilitation experience
• A high level of computer literacy
• Experience of blended learning
• Business operations, project management and Customer Service experience would be a distinct advantage• Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales

Job Details
Job Location: Dubai, United Arab Emirates Company Industry: Other Company Type: Employer (Private Sector) Job Role: Training and Development Employment Type: Full Time Employee Monthly Salary Range: Unspecified Number of Vacancies: Unspecified Job Ref.: JB3772219

Preferred Candidate
Career Level: Mid Career