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Customer Support
Category
:
Customer Services/ Call Centre
Skill Set
:
analytical,business development,calm and polite,communication,convincing skills,critical thinking,customer retention,customer satisfaction,hospitality,listening skills,management,pre-sales,pressure handling,problem solving,quality assurance,requirements analysis,service delivery,talent acquisition,team management,team work,workforce management
Career Level
:
Junior
Employment Type
:
Full Time
Min Work Experience
:
1 - 2 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE labour law
Description
We are looking for a energetic and a individual with strong interpersonal skills and has a great eye for detail. • Create and prepare sales orders as instructed by the team members. • Coordinate internally with the different departments ensuring tasks and projects are completed under the allotted timelines finalizing orders. • Ensures ERP and CRM systems are updated on a regular basis maintaining accurate reports. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Identifies and determines potential point of interest for improvement in the process and systems.

Requirements
Excellent communication skills • Ability to handle and execute multiple tasks given • Detail oriented • Well versed in Microsoft Office Suite • Incoterm’s knowledge is advantage • Aware with UAE custom processing • Ability to deal with both not only local but with Exports • Aware with UAE custom processing • Ability to deal with both not only local but with Exports
About the company
Built over a rich legacy of over 50 years in the Chemical Industry, Kemipex is a leading developer and supplier of technologically-advanced and economically-improved chemical products and solutions. Based in the Middle East, we are involved in business operations across the globe. Apart from being key players in several chemical sectors like food, pharma, coatings and advanced construction raw materials, we are primarily a leading market figure in the Lubricant industry. Complying with various industrial specifications, our potent resources and strong technological database help us maximize the reliability, efficiency and lifespan of our customers finished products.
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