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Front Office Coordinator
Category
:
Customer Services/ Call Centre
Skill Set
:
calm and polite,communication,convincing skills,customer satisfaction,listening skills,problem solving,team work
Career Level
:
Junior
Employment Type
:
Full Time
Min Work Experience
:
2 - 5 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE Labor Law
Description
Start Your Journey With Us
Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott''s Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel''s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

Marriott''s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.


Job Summary

Responsible for correspondence, filing and written work.
Keeping inventory of stationary and office supplies
Responsible for entering purchase requests in BSS (birtchstreet).
Taking care of office equipment including supply and maintenance.
General typing requirements.
Update roster in payroll system, add vacation and leave requests. Assist with month end payroll process
Maintain recruitment update, schedule interviews.
Keep all information confidential and in order.
When necessary be present when handling sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Collaborate with and assist others to promote an environment of teamwork and achieve common goals.
Support and assist the front desk operation when needed
Serve a main point of contact during peak periods between HSK and Front Desk
Support and assist the room controllers operation when needed
Daily follow up on departures and coordinate these with Room Controllers and Housekeeping
Follow up on training completion assigned by leaders and training department to ensure full training compliance
Update and maintain the back of house notice boards at full time with accurate information
Marriott''s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
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