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CALL CENTER AGENT / CUSTOMER SERVICE AGENT
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Category
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Customer Services/ Call Centre
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Skill Set
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business development,convincing skills,customer retention,customer satisfaction,listening skills,management
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Company Name
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STAR SERVICES LLC
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Career Level
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Mid - Level
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Employment Type
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Full Time
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Min Work Experience
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1 - 2 Years
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Min Educational Level
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Bachelors Degree
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Monthly Salary
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Unspecified
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Benefits
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As per UAE Labor Law
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Description
Language - Must be Bilingual (Arabic + English)
Total Monthly Salary – 4,500/-
• Excellent English and Arabic communication skills.
• Gender: Any
• Age: Maximum 35
• Education: Bachelor/Diploma.
Candidate should have 2 years’ experience in call center – telecom sector. (international call center experience is preferred)
Candidate should have a technical support back ground. (LAN, WAN, Router configuration, TCP/IP knowledge ... etc.).
(Candidates must have basic IT technical background related to Intern/Network/Mobile phone/Network Protocols such as HTTP, FTP, SMTP etc.)
Responds to customer inquiries; provides routine/complex information; handles complaints; follows up on issues; seeks/gives feedback.
- Customer Care and Support
- Team orientation
- Customer Satisfaction/Service Quality
- Communication Skills (verbal and written) -
Total Monthly Salary – 4,500/-
• Excellent English and Arabic communication skills.
• Gender: Any
• Age: Maximum 35
• Education: Bachelor/Diploma.
Candidate should have 2 years’ experience in call center – telecom sector. (international call center experience is preferred)
Candidate should have a technical support back ground. (LAN, WAN, Router configuration, TCP/IP knowledge ... etc.).
(Candidates must have basic IT technical background related to Intern/Network/Mobile phone/Network Protocols such as HTTP, FTP, SMTP etc.)
Responds to customer inquiries; provides routine/complex information; handles complaints; follows up on issues; seeks/gives feedback.
- Customer Care and Support
- Team orientation
- Customer Satisfaction/Service Quality
- Communication Skills (verbal and written) -
