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Operations Manager
Category
:
Operations
Skill Set
:
Operations Management
Company Name
:
Manpower Middle East
Career Level
:
Manager
Employment Type
:
Full Time
Min Work Experience
:
5 - 10 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE Labor Law
Description
To effectively drive the management of all operational aspects of company’s sites within the designated region in line with agreed budgets, business plans and Company objectives, policies, procedures and standards of operation. To effectively drive the generation of additional revenues and positive financial results for the Company through positive operations management.

Key Responsibilities and Accountabilities
• To understand, acknowledge and sign off the Yearly Plan for the business.
• To manage, train, motivate and mentor the District Managers (DM) in line with expectations of their respective plans.
• Lead and direct team members to make decisions and to provide solutions in the management of their operations that will be in the best interest of the Company, its employees, and its members.
• Acquire and maintain a strong understanding of site operations and remain up to date on product knowledge, facilities and services at all times.
• Remain up to date and aware of the latest developments in the souvenir photography industry and competitor activities, and share this knowledge with company''s employees.
• Provide feedback on the Daily Revenue Report and Weekly Revenue Report on a scheduled basis to Director of Operations.
• Be responsible for assisting with the preparation of Annual Budgets for sites and region, for discussion and agreement with Director of Operations, CEO, CFO and Board of Directors.
• Work with DM to analyse weekly and monthly sales activity, revenue and P&L reports, to ensure adherence to budgets, business plans and targets.
• Ensure recruitment administration procedures are adhered to and that new employees being recruited meet at least the minimum requirements of the Company.
• Acquire a clear understanding of, and comply with, all administration and operational procedures specified within Company manuals.
• Develop and maintain effective working relations with peers, superiors, subordinates throughout the Company through effective communications, consultation and co-operation.
• Develop and maintain effective working relations with Partner representatives through effective communications, consultation and co-operation.
• Be involved in the Business Development activities throughout the region to maximise partnership opportunities and develop awareness of the company.
• Ensure the Company’s Performance Management / Appraisal systems are being effectively implemented throughout the region
• Work with DM / HR to identify training requirements and be involved in providing necessary training and development activities to ensure each employee achieves their full career and personal performance potential.
• Manage the performance and behaviour of employees, and in liaison with HR conduct disciplinary proceedings where and when required, in accordance with Company policies.
• Maintain the highest level of professional conduct in all aspects of employee management. This will include respect for different cultures, building respect, maintaining a professional ‘distance’ from subordinates and creating a healthy, friendly working atmosphere.
• Establish effective service agreements with suppliers, ensuring timely delivery, reasonable pricing, timely payment and a positive working relationship.
• Contribute to the effective growth and development of the Company through awareness of local / regional / international business / economic activities and opportunities, and presenting this information to Director of Operations for further discussion.
• Ensure a flow of information through regular (daily, weekly, monthly) meetings, communications and reports with peers, subordinates and seniors, and effectively manage this information as appropriate for the business.
• To be involved in the development stages of new sites and provide effective feedback and ultimate sign off on necessary activities.
• To lead discussions on innovative measures that can be included to ensure a more effective / efficient operation, including IT, HR and communication processes.
• To be able to step into a direct management role when necessary.
• Adheres to Company image and grooming standards at all times whilst on duty.
• Performs any other reasonable tasks as may be requested from time to time.’

Desirable Skills and Qualifications
• 5 to 10 years’ experience in a management role connected with either Retail or Operations
• University or College Graduate
• Flexible and adaptable
• Excellent command or written/spoken English, computer literate, problem solving, interpersonal and analytical skills
• Demonstrates P&L responsibility
• Proven leader and motivator with successful track record in delivering training programs.
• Must be able to work well under pressure and have excellent problem solving skills.

Main Skills
Our client is now recruiting for an Operations Manager. You will be directly reporting to the Director of Operations Job Purpose Summary To effectively drive the management of all operational aspects of company’s sites within the designated region in line with agreed budgets, business plans and Company objectives, policies, procedures and standards of operation. To effectively drive the generation of additional revenues and positive financial results for the Company through positive operations management. Key Responsibilities and Accountabilities • To understand, acknowledge and sign off the Yearly Plan for the business. • To manage, train, motivate and mentor the District Managers (DM) in line with expectations of their respective plans. • Lead and direct team members to make decisions and to provide solutions in the management of their operations that will be in the best interest of the Company, its employees, and its members. • Acquire and maintain a strong understanding of site operations and remain up to date on product knowledge, facilities and services at all times. • Remain up to date and aware of the latest developments in the souvenir photography industry and competitor activities, and share this knowledge with DEI employees. • Provide feedback on the Daily Revenue Report and Weekly Revenue Report on a scheduled basis to Director of Operations. • Be responsible for assisting with the preparation of Annual Budgets for sites and region, for discussion and agreement with Director of Operations, CEO, CFO and Board of Directors. • Work with DM to analyse weekly and monthly sales activity, revenue and P&L reports, to ensure adherence to budgets, business plans and targets. • Ensure recruitment administration procedures are adhered to and that new employees being recruited meet at least the minimum requirements of the Company. • Acquire a clear understanding of, and comply with, all administration and operational procedures specified within Company manuals. • Develop and maintain effective working relations with peers, superiors, subordinates throughout the Company through effective communications, consultation and co-operation. • Develop and maintain effective working relations with Partner representatives through effective communications, consultation and co-operation. • Be involved in the Business Development activities throughout the region to maximise partnership opportunities and develop awareness of the company. • Ensure the Company’s Performance Management / Appraisal systems are being effectively implemented throughout the region • Work with DM / HR to identify training requirements and be involved in providing necessary training and development activities to ensure each employee achieves their full career and personal performance potential. • Manage the performance and behaviour of employees, and in liaison with HR conduct disciplinary proceedings where and when required, in accordance with Company policies. • Maintain the highest level of professional conduct in all aspects of employee management. This will include respect for different cultures, building respect, maintaining a professional ‘distance’ from subordinates and creating a healthy, friendly working atmosphere. • Establish effective service agreements with suppliers, ensuring timely delivery, reasonable pricing, timely payment and a positive working relationship. • Contribute to the effective growth and development of the Company through awareness of local / regional / international business / economic activities and opportunities, and presenting this information to Director of Operations for further discussion. • Ensure a flow of information through regular (daily, weekly, monthly) meetings, communications and reports with peers, subordinates and seniors, and effectively manage this information as appropriate for the business. • To be involved in the development stages of new sites and provide effective feedback and ultimate sign off on necessary activities. • To lead discussions on innovative measures that can be included to ensure a more effective / efficient operation, including IT, HR and communication processes. • To be able to step into a direct management role when necessary. • Adheres to Company image and grooming standards at all times whilst on duty. • Performs any other reasonable tasks as may be requested from time to time.’ Desirable Skills and Qualifications • 5 to 10 years’ experience in a management role connected with either Retail or Operations • University or College Graduate • Flexible and adaptable • Excellent command or written/spoken English, computer literate, problem solving, interpersonal and analytical skills • Demonstrates P&L responsibility • Proven leader and motivator with successful track record in delivering training programs. • Must be able to work well under pressure and have excellent problem solving skills.
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