DUTIES & RESPONSIBILITIES

Disseminates marketing related information to other departments, establishes and maintains effective employee relations
Actively participate in training and development programs and maximize opportunities for self-development
Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
Takes ownership in problem solving and shows accountability in decision making in line with IHG P&P
Ensures consistent brand and property message is communicated in line with corporate guidelines.
Develop awareness and reputation of the hotel and the brand in the local community
Demonstrate understanding and awareness of all policies and relating to Health, Hygiene and Fire Life Safety
Assists in and ensures branding standards and legal compliances are met and incorporated into all collaterals.