Full Job Description
PROVIDE NEAT AND CLEAN ROOMS, PUBLIC AREAS, BACK OF THE HOUSE AND EXTERIOR AREAS WITH HIGH SERVICE QUALITY


Collects daily worksheet each morning with applicable keys, and returns it by the end of the shift
Keeps bedroom door open while working in the guest room, and locks door properly when leaving the room
Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
Stocks supply of cart correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment
Sorts out any damaged linen or linen needing rewashing and returns them to Laundry Department
Cleans guest rooms daily according to operational policies and standards
Removes soiled bed and bath linens, and replaces with clean linens
Removes accumulated trash from rooms
Cleans bathroom area by using specific cleaning solutions
Dusts and wipe all surfaces
Replenishes promotional materials, literature and stationary
Replenishes room amenities
Vacuum rooms
Reports unusual circumstances to the Supervisor
Reports maintenance requests and replacement orders
Leaves all guests belongings in stay over rooms unless they have been discarded in the trash
Assists guests and other departments by removing food trays and trolleys from bedrooms
Reports to the Supervisor if a guest room has the “do not disturb” sign on the door
Reports to the Supervisor if any duvets, pillows, bedspreads or curtains need changing
Completes full cleaning of any room as requested by the Senior Housekeeping Attendant or the Housekeeping Supervisor
Attends to guest needs and requests courteously and efficiently
Cleans the guestroom corridor, pantry and service lift landing area

Maintains the overall cleanliness of the hotel’s public areas, outlets, offices and assigned back of house areas by cleaning thoroughly and daily


Cleans public areas including floors, elevators, lobbies, hallways, vending areas,
Service areas, stairwells, restaurants, bars and conference & banqueting rooms,
Offices, public and employee bathrooms, exterior areas and health club according to description
Collects and disposes rubbish in assigned areas
Completes work projects as assigned by Executive Housekeeper
Cleans and polishes floors, windows, mirrors,
Vacuums, shampoos, and removes gum spots as required
Dusts all assigned surfaces thoroughly
Performs other cleaning duties as required
Reports unusual circumstances to Executive Housekeeper or to the Supervisor
Completes full cleaning of any area as requested by Executive Housekeeper or the Supervisor