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Software Implementation and Support Specialist
Category
:
Web Development/ Graphic Designing
Career Level
:
Mid - Level
Employment Type
:
Full Time
Min Work Experience
:
2 - 5 Years
Min Educational Level
:
Bachelors Degree
Monthly Salary
:
Unspecified
Benefits
:
As per UAE labor Law
Description
As the Implementation and support specialist, you will start working with a customer as soon as the season started and will spend the next 15 – 30 days working with that customer to help them understand how to best utilize the system. It is also critical to gain a better understanding on how the customers do business so you can help the company customize the system to better fit their business.
This position involves significant travel to customers within the United Arab Emirates and limited travel to customers internationally. Typically towards the beginning of each launch season you will travel on-site to the customers’ office and provide them with 2-4 days of training, sometimes followed up by another onsite visit 30 days after they start the season.
Once the customer is up and running and using the system you will also work with the development team to help resolve problems as they come up.
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